This Privacy Policy explains how Psilo Drops collects, uses and protects your personal data when you use our website and place an order. We process personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who is responsible for your data

The data controller is Psilo Drops. For privacy questions, contact info@psilo-drops.com. Our formal company registration details are available on request.

2. What data we collect

Depending on how you use our website, we may process: your name, delivery and billing address, email address, telephone number, order and payment details, IP address, and information about how you use our website.

3. Why we process your data

We use your data to process and deliver your orders, handle payments, provide customer service, meet legal obligations, prevent misuse, and, where you have agreed, send you updates. We also use data to verify that customers are 18 or older.

4. Legal basis

We process your data on the basis of the performance of a contract (your order), our legal obligations, your consent (for example for marketing), and our legitimate interest in running and securing our business.

5. Sharing with third parties

We only share data where necessary, for example with payment providers, shipping carriers and IT service providers that help us run the website. These parties may only use the data for the agreed purpose. We do not sell your data.

6. Retention

We keep your data no longer than necessary for the purposes described above or as required by law, for example tax retention obligations.

7. Your rights

You have the right to access, correct or delete your personal data, to restrict or object to processing, and to data portability. You can also withdraw consent at any time. To exercise these rights, contact info@psilo-drops.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Cookies

Our website uses cookies to function properly and to analyse usage.

9. Security

We take appropriate technical and organisational measures to protect your data against loss and unauthorised access.

10. Changes

We may update this Privacy Policy. The current version is always available on this page.

Last updated: 30 June 2026.